Contact ORDINEVA

Use the contact form on this page or email ordineva@gmail.com for questions about products, orders, delivery, returns, privacy or product safety.

Seller details

Jerry Johannes Loukasmäki, trading as ORDINEVA
Business ID: 3646673-4
VAT number: FI36466734
Suorannankatu 18
33420 Tampere
Finland
Email: ordineva@gmail.com
Telephone: +358 46 551 3404

ORDINEVA is the seller and customer’s point of contact for purchases made through ordineva.com.

For an existing order

Include your order number and the email address used at checkout. If an item arrived damaged, faulty or incorrect, describe the issue and attach clear photographs when reasonably requested.

For product-safety questions

Include the product name, model or identifier and any information shown on its label or packaging. Stop using a product where appropriate if you suspect a safety issue.

Returns: Do not send a return to the Tampere business address unless ORDINEVA’s product-specific instructions expressly tell you to do so.

Security notice: Never send payment-card details, passwords, authentication codes or identity documents through the contact form or ordinary email.

Information submitted through the form is handled under the Privacy Policy.